FAQs

Q. Is there an MOQ on bespoke orders?

The minimum order is 10 on all items with the exception of Socks (20).

Q. How long is delivery?

Our delivery from payment is 4-6 weeks on bespoke orders. Delivery time on products purchased from our online store is 2-3 days.

Q. Is there additional costs for initials and sponsor logos etc.

No we do not have additional charges for initials and sponsor logos.

Q. How do I place a bulk order?

To place an a club order please contact us at enquiries@cicosports.ie or enquire through our Kit Designer platform

Q. Can I return an item?

Only in the unlikely event that your goods are faulty are we able to offer a refund or exchange on personalised and made to order garments.

Q. How does payment on bulk orders work?

On bulk orders a 50% deposit is required at time of order and 50% when the goods are received

Q. What file type should we send our Logo in?

We accept logos in hi-resolution jpeg, vector or eps files. In order to ensure the best quality products, we recommend using vector graphics for logos.

Q. How can I ensure I select the correct size?

Once you are satisfied with your products design, we will then send you on a ‘Size Guide Pack’ enabling you to choose the size that fits you best.

 

Q. How can I get in touch?

You can contact our team by calling or email the below details.

Tel +353 87 407 3355

Email: info@cicosports.ie